Basic Hardware Diagnostics—Free
Diagnosis of problem and estimate to repair. Includes physical inspection of your laptop or desktop hardware. Includes Hard Drive and RAM testing and basic one-time boot up inspection.
Diagnosis of problem not covered in hardware diagnostics. Will be used if physical deconstruction of a machine has to occur to determine problem. This is also used if there is a time consuming problem that requires software inspection or other matters not related to hardware. If repair is authorized this fee will roll into repair cost.
Backup of files to be put on a new machine or to be replaced on a machine that is being format reloaded. This includes a basic backup of documents, pictures, music, and favorites up to 4 GB.
Backup of files to be put on a new machine or to be replaced on a machine that is being format reloaded. This includes a backup of files that are in excess of 4GB.
This wipes your current Hard Drive clean. Licensed Windows is then installed and all drivers and windows updates are performed. A security program is then installed to help protect against viruses and malware.
This is the basic format/reload with added features. With this option everything that is in the basic is included plus the installation of 3 customer supplied software titles with valid media and product keys.
Removal of viruses, apply updates to active antivirus definitions. If no antivirus program is present one will be installed. IF machine is infected within 10 days of virus removal the machine will be “reworked or redone” to an enhanced format reload at no extra charge.
Not Purchased From PC--$35 Purchased from PC--$20
Install and setup of cards, drives, and external devices not limited to but including: video cards, hard drives, optical drives, and network cards. This includes basic installation of the component and testing to ensure functionality.
This includes data recovery to DVD-R media (up to 2 Disks) or copy to user supplied hard drive or flash drive. This process will occur when a machine is not bootable but the customer would like data retrieved from their hard drive.
In House Labor $60/hour
Configuration, repair, consultation, installation of services not covered by our flat rate services.
Priority Fee--$50 (Your machine is put first in line and given priority over other machines being worked on.)
Minimum Onsite Fee 1 Hour
Includes travel in Sedalia area.
On Site Labor $95 per hour
Configuration, repair, consultation, installation services. Based upon time spent at location
On Site Pick Up $15
Pick up and return delivery of service items broughtback to shop for repair.Fee is in addition to in house labor. Includes one round trip only.
Business Network Consultation - FREE
Let our knowedgable staff examine your business IT infrastructure and provide you with an analysis pinpointing areas where security, efficency and reliability may be a problem.